For laboratory and research use only. Not for human consumption.
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Privacy Policy

Last Updated: September 18, 2026

1. Overview

STAK™ ("we", "us", or "our") is committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and disclose information when you visit our website, place an order for research compounds, or communicate with us.

2. Information We Collect

We collect personal information necessary to process orders and support account administration, including:

  • Contact details: Name, email address, phone number, and delivery address.
  • Order and Transaction details: Purchased products, payment status, transaction reference IDs, and billing preferences.
  • Technical Data: IP address, browser type, device information, and interaction logs captured via web analytics.

3. How We Use Your Information

Your information is used strictly for legitimate business and transactional purposes, including:

  • Processing, fulfilling, and dispatching orders for research materials.
  • Sending order confirmations, tracking updates, and account security notifications.
  • Providing customer support and processing inquiries regarding batch COAs and order statuses.
  • Complying with statutory, regulatory, and payment processor risk/fraud guidelines.

4. Payment Security & Data Protection

We implement industry-standard encryption, SSL protocols, and secure tokenized payment infrastructure. Your payment card numbers are processed directly through PCI-DSS Level 1 compliant payment gateways and are never stored on our servers.

5. Data Sharing & Third Parties

We do not sell, rent, or trade your personal data. We share relevant data only with essential service providers bound by strict confidentiality obligations, such as:

  • Express postal and logistics carriers for order delivery.
  • PCI-compliant payment gateways and merchant acquirers.
  • Secure cloud infrastructure and customer support platforms.

6. Your Rights & Contact

You have the right to access, update, or request the deletion of your personal information held by STAK™. For any privacy inquiries or data requests, please reach out via our Contact Page or email compliance@stak.com.